Effective Date: January 13, 2025

Orders are processed within 5-7 business days. If your order is placed on a weekend or holiday, processing will begin on the next business day. Once processed, you will receive a confirmation email with tracking details, if applicable. During high-demand periods, such as holidays or promotions, processing times may be slightly delayed.

We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• International Shipping: Delivery within 7-21 business days, depending on the destination.

Shipping times begin once the order has been processed. While we strive for timely delivery, delays may occur due to weather, carrier issues, or customs processing.

SHIPPING COSTS AND TRACKING

Shipping costs are calculated at checkout based on your selected shipping method, order weight, and destination. For international orders, any taxes, duties, or customs fees are the responsibility of the recipient.

Once your order ships, you’ll receive a tracking number via email, along with a link to monitor your package’s progress. If you do not receive tracking information within three business days of processing, contact us at mingbeautys@gmail.com for assistance.

DAMAGED, LOST, OR INTERNATIONAL SHIPMENTS

If your package arrives damaged, email us immediately at mingbeautys@gmail.com with photos of the damage. For lost or missing packages, please allow up to 5 business days after the expected delivery date for potential delays. If the package cannot be located, we will assist you in filing a claim with the shipping carrier and determining the next steps.

International orders may experience delays due to customs processing, and specific delivery dates cannot be guaranteed. Any applicable duties, taxes, or fees are the recipient’s responsibility.

POLICY UPDATES AND CONTACT INFORMATION

This shipping policy may be updated or modified at any time, with changes taking effect immediately upon posting on our website. If you have any questions or need further assistance, contact us at mingbeautys@gmail.com.