Effective Date: January 13, 2025

Refunds are available if the product is defective, damaged, or does not meet the agreed-upon terms. To qualify for a refund, you must submit your request within 14 days of receiving the product.

HOW TO REQUEST A REFUND

To request a refund, email us at mingbeautys@gmail.com with the subject line: Refund Request – [Order Number]. Include the following information in your message:

• Your full name and order number.
• A detailed explanation of the issue.
• Any supporting evidence, such as photos.

We will review your request and respond within 3-5 business days.

REFUND PROCESSING

If your refund request is approved, we will process the refund to your original payment method. Depending on your bank or payment provider, it may take up to 7-14 business days for the refund to reflect in your account.

If you have not received your refund within this timeframe, please check with your bank or payment provider first, as processing times may vary. If you still haven’t received it, contact us at mingbeautys@gmail.com, and we will assist you further.

POLICY UPDATES AND CONTACT INFORMATION

We reserve the right to update or modify this policy at any time. Changes take effect immediately upon posting on our website. If you have any questions or concerns, feel free to contact us via email at mingbeautys@gmail.com.